This is the second of my 5 part series on my over 10 years of experience in Comprehensive Database Performance Health Check consulting engagement. Here are the five blog posts that are the essence of my consulting business. You can also call it my business secret. In today’s blog post we will discuss one of the most popular questions I receive – Why Do I Give 100% Guarantee of My Service?
- Consulting 101 – Why Do I Never Take Control of Computers Remotely?
- Consulting 102 – Why Do I Give 100% Guarantee of My Services?
- Consulting 103 – Why Do I Assure SQL Server Performance Optimization in 4 Hours?
- Consulting 104 – Why Do I Give All of the Performance-Tuning Scripts to My Customers?
- Consulting 105 – Why Don’t I Want My Customers to Return Because of the Same Problem?
Why Do I Give 100% Guarantee of My Service?
Let us first discuss what does Guarantee actually mean. A guarantee is a promise that something will be done or happen, especially a written promise from a company to repair or change a product that has developed a fault within a particular period of time.
Reason 1: 100% Peace of Mind
The primary reason I do this is to give my clients peace of mind. They should not be worried about the investment they have made. My services are expensive and very impactful. I often give results in very little time while other consultants struggle for hours or even days. I know I can do the task but without hiring me how do my customers know that I will boost their SQL Server’s performance?
The reason that I give 100% Guarantee of my service is to give customers confidence that they will either get a solution, or get their money back.
Reason 2: 100% Confidence
I have been doing SQL Server Performance Tuning and Optimizing for over 10 years now. I have seen it all, every new problem that you may be encountering for the first time. I might have resolved it many times before in the past. This is the major driving force for giving 100% guarantee of my service. Most of the time, when I take a project I know the blueprint of the tasks I will be performing on the client server. I have 3–4 different blueprints and, based on the initial investigation, I use them on my client’s machine.
My years of experience has turned the SQL Server Performance Tuning Blueprints into a success machine. This alone leads me to 100% success nearly every time.
Reason 3: 100% Efforts
Almost all of the performance tuning projects have two important parts: 1) My Efforts and 2) The Client’s Efforts. During the consulting hours, we will first do an analysis of the system and identify all of the bottlenecks. Once we have a list of all of the bottlenecks, we will go over each one at a time and create a list of actions to take.
There are sets of actions that I always help my customers with but there are also sets of actions that my customers will have to do on their own time or might need someone else to do it. In that scenario, my 100% Guarantee always keeps them motivated to complete their side of the deal. I have seen my customers also put 100% efforts as they do not want me to fail.
I think 100% Guarantee is really a 100% WIN–WIN scenario.
Reason 4: 0% Fineprints and 0% Catch
Honestly, there is no catch at all. If after consultation you do not see any performance improvements I will return 100% of your money. You just have to show me that you have made every effort to follow the suggestions and actions that we discussed during our call and you did not see any improvement.
Well, that’s it. I hope this long blog post gave you an idea of why I give 100% guarantee of my SQL Server services. I want to earn an honest living and I do not want to receive money if my client is not happy.
Reference: Pinal Dave (https://blog.sqlauthority.com)