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SQL SERVER – Installation Wizard Hang Forever – Please Wait on Feature Selection Page

Pinal Dave
SQL Tips and Tricks
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Here is one of the situations which I encountered with SQL Server 2014 on Windows Server 2012 R2. I wanted to add “Analysis Services” features to an existing installation. I came up with the feature selection screen on SQL setup and pressed next it hangs with “Please Wait”. I click on it and went for lunch, when I came back, it was still in the same state. Let us learn how to fix the issue related to Installation Wizard Hang Forever.

SQL Server 2014 Setup Feature Selection.

Earlier, I have written blogs for setup hang situations which are below but they are not for the same problem.

SQL SERVER – Slow Installation Wizard on Cluster – Please Wait While Microsoft SQL Server 2016 Setup Process the Current Operation

SQL SERVER – Installation Wizard Hangs at Service Account Page – The RPC Server is Unavailable

I went ahead and looked into Detail.txt to see what is causing the hang.

Baseline Package Id: sql_engine_core_inst_Cpu64, ProductCode: {17531BCD-C627-46A2-9F1E-7CC920E0E94A}, The cached MSI file C:\Windows\Installer\1b04c4ec.msi is missing.
Error: Action “Microsoft.SqlServer.Configuration.MsiExtension.SetPatchInstallStateAction” threw an exception during execution.
Microsoft.SqlServer.Setup.Chainer.Workflow.ActionExecutionException: The cached MSI file ‘C:\Windows\Installer\1b04c4ec.msi’ is missing.
Its original file is ‘sql_engine_core_inst.msi’ and it was installed for product ‘SQL Server 2014 Database Engine Services’ from ‘R:\x64\setup\sql_engine_core_inst_msi\’, version ‘12.1.4100.1’, language ‘ENU’.

To resolve this problem, recover the missing file from the installation media and start setup again.

WORKAROUND/SOLUTION

If you read the information in Detail.txt, it is clear that I have deleted some files from C:\Windows\Installer folder which are needed for SQL Server installation process. This is my lab server and I sometimes do cleanup space. As a DBA, you should never delete files from C:\Windows\Installer folder.

To solved my problem, I used Microsoft’s knowledge base article.

Once I cached the missing files, I was able to move forward and add the feature.

Published by Pinal Dave on SQLAuthority. More of my work at pinaldave.com.

SQL Error Messages, SQL Log, SQL Server, SQL Server 2016, SQL Server Installation
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1 Comment. Leave new

  • Neelkamal Bansal
    February 20, 2021 1:53 am

    Dear Team,

    we have one issue during install sql express editon 2012 below exception

    Error writing to file the microsoft.datawarehouse.interface.dll verify that you have access to that directory

    Reply

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