Though, this blog post has nothing to do with SQL, this particular issue has been annoying me for a long time. I use Galaxy SIII updated with Android Jelly Bean. I am a big fan of this phone and I have written an efficiency tip about Android as well here Android Efficiency Tips and Tricks – Personal Technology Tip. Recently it started to give me one very annoying error.
I had recently received a single SMS/Text on my phone. After I read the message the icon did not reset.
.png "SQLAuthority News - Reset Messaging (SMS/Text) Icon Count in Android Jelly Bean android (1)")
Here are few of the things I tried but the icon did not reset. This keeps on confusing me as every time I check my phone, I see one unread Text but when I click on it there was no new message. This pretty much killed my efficiency as I spent more time  checking my message box when there was no new message. It became extremely annoying at times. Here are few of the things which I have done but I got no success.
- Restart the phone (multiple times)
- Tried to empty out all the messages from my message box (I did take backup before)
- Asked my friends to send new messages (more messages than unread count)
All of the above got me no results. There was one option which I knew will for sure fix the issue but I did not want to try that was Reset the Phone to Factor Settings.
After a few trial and error I finally figured out the way to fix the problem.
Go to Settings >> Applications Manager
.png "SQLAuthority News - Reset Messaging (SMS/Text) Icon Count in Android Jelly Bean android (4)")
Now under Applications Manager Click on BadgeProvider.Â
.png "SQLAuthority News - Reset Messaging (SMS/Text) Icon Count in Android Jelly Bean android (3)")
Under BadgeProvider click on Clear Data.
.png "SQLAuthority News - Reset Messaging (SMS/Text) Icon Count in Android Jelly Bean android (2)")
As soon as you click on Clear Data and go back to your main screen, you will notice that your Messenging Icon will now reset and will display your current unread message. If your current unread message is zero, it will not show any unread message. In my case I did not restart my phone but couple of users reported that they had to RESTART the phone after above process.
Let me know if you are a victim of this issue and if this instruction are helpful.
Reference:Â Pinal Dave (https://blog.sqlauthority.com)
73 Comments. Leave new
Followed all the steps Had to restart. Error gone. Thanks!
Galaxy S2 – Jelly Bean 4.1.2
i dont find the badgeprovider on my A90s. pls help
Many Many Thankx. It worked after restat the phone with above process. Samsung S3.
That worked for me. I have a Galaxy II phone. When I deleted all of my messages and emptied my deleted messages, I got the -1 count on my icon. After following these instructions, I re-booted. It still said -1. I sent a message to the phone. It said 1 unread message. I deleted it and the icon said -1. I deleted the icon and replaced it from y Apps and the icon displayed the correct number of unread messages. Whew!
You rock dear…. My problem also resolved…. thou i have Samsung Grand. thank you very much.
It works. I have to restart my phone. Thank you very much
great! it worked on my S3
It worked in S3. Cleared data in badge provider and restarted phone. Count is back to normal.
Running unrooted galaxy s3 and is only thing i tried that worked
Thx
S3. Worked a treat. Didn’t need to power off/restart. Thanks.
Thanks mate worked no problems! Using an S3.
thanks a bunch! worked for my Galaxy S3 too ( after restart)
I have this problem and I don’t have “badgeprovider”. I tried clearing “smspush” data (someone else said that might work) but it didn’t. I saw the message in question but it never made it to my inbox, it was an alert from my credit card company. I can SEARCH for the message and find it, but it won’t show in my inbox and I can’t do anything useful from the search screen. It’s like it tried to come through and got stuck halfway. I’ve rebooted the phone, and the messaging app, several times.
My phone is an LG. Any ideas?
If you can’t find badge provider, scroll to the right to the “All” tab. This works for the email app, also. My S2 showed I had 1 email, but when I checked both accounts, no new emails were shown. Was about ready to factory reset when I found this and tried it and it work! Thanks.
I have different version android, there is no badge app, but from notification area (locate at top of screen, 1 row) i can swip down to open all notification and swip left or right notification for deleting data….. BUT when open icon message this notification will show up again….. GRRRRRRRR
Thank you! I have a Samsung Galaxy II and this worked! It was driving me nuts. My provider couldn’t figure it out.
Hi there. I have the number13 on my msg folder. I have tried the process 5 -6 times and nothing. My clear data button is greyed out but I tried disable and force stop. Reboot and its still there. Pls help
I had exactly what you did, just a 1 on my icon. This worked! I did have to restart mine before it worked. Samsung Galaxy Victory LTE
Can’t find BadgeProvider under Applications Manager.
I have opened the messages and cleared the cash but without any results.
Awesome! This has been driving me crazy! I tried so many different things and your solution wotked like a charm!