SQL SERVER – 2005 – Microsoft Document Explorer cannot be shown because the specified help collection ‘ms-help://MS.SQLCC.v9

I have received six emails in last four days asking for the resolution of error when tried to open newly installed SQL Server Book On-Line.

Microsoft Document Explorer cannot be shown because the specified help collection ‘ms-help://MS.SQLCC.v9

1) Uninstall the versions of Book On-line (different languages, different releases etc) using Add-Remove programs tools.

2) Re-install SQL Server Book On-line.

Above solution is confirmed by MSDN site here.

Reference : Pinal Dave (https://blog.sqlauthority.com)

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