SQL SERVER – Error Installing Microsoft Visual Studio 2010 Shell

SQL SERVER -  Error Installing Microsoft Visual Studio 2010 Shell visualstudio There have been many situations where rather than performance tuning, I am contacted for an installation issue. Due to my knowledge by looking at logs and pinpointing at the error message, I am able to fix them as well. In this blog post we will learn how to fix Error Installing Microsoft Visual Studio 2010 Shell.

Here is another blog which is related to patching issue which I was asked to fix recently. In the UI, the failure was caused while installing Visual Studio 2010 Shell. I looked at log pointed which was VC10Redist_Cpu64_1.log

Here is the content of the file.

******* RunEngine:
******* Product: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Update Cache\KB3045318\GDR\redist\VisualStudioShell\VC10SP1\vc_red.msi
******* Action:
******* CommandLine: **********
MSI (s) (A8:84) [13:58:01:399]: Note: 1: 2203 2: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Update Cache\KB3045318\GDR\redist\VisualStudioShell\VC10SP1\vc_red.msi 3: -2147287037
MSI (s) (A8:84) [13:58:01:399]: MainEngineThread is returning 3
MSI (s) (A8:64) [13:58:01:415]: User policy value ‘DisableRollback’ is 0
MSI (s) (A8:64) [13:58:01:415]: Machine policy value ‘DisableRollback’ is 0
MSI (s) (A8:64) [13:58:01:415]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (A8:64) [13:58:01:415]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (A8:64) [13:58:01:415]: Decrementing counter to disable shutdown. If counter
MSI (c) (90:CC) [13:58:01:415]: MainEngineThread is returning 3

This was the only information in the log. If we have a look at the initial stage of the setup file, we see an error related to C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Update Cache\KB3045318\GDR\redist\VisualStudioShell\VC10SP1\vc_red.msi

I checked the file and it was not there in the location mentioned above. We were not sure how it was missing. May be someone deleted the file due to space issue on C drive? For the path, it looks like the SQL setup caches the media locally for un-installation purpose?

WORKAROUND/SOLUTION

We download patch from KB3045318 again and looked for the file. It was found under VC10SP1\x64\vc_red.msi  folder. The fix the above issue was that we had to copy vc_red.msi directly into VC10SP1 so that the final path looks like — C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Update Cache\KB3045318\GDR\redist\VisualStudioShell\VC10SP1\vc_red.msi

Reference: Pinal Dave (http://blog.SQLAuthority.com)

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