SQL SERVER – Installation Wizard Hang Forever – Please Wait on Feature Selection Page

1 Comment

Here is one of the situations which I encountered with SQL Server 2014 on Windows Server 2012 R2. I wanted to add “Analysis Services” features to an existing installation. I came up with the feature selection screen on SQL setup and pressed next it hangs with “Please Wait”. I click on it and went for lunch, when I came back, it was still in the same state. Let us learn how to fix the issue related to Installation Wizard Hang Forever.

Earlier, I have written blogs for setup hang situations which are below but they are not for the same problem.

SQL SERVER – Slow Installation Wizard on Cluster – Please Wait While Microsoft SQL Server 2016 Setup Process the Current Operation

SQL SERVER – Installation Wizard Hangs at Service Account Page – The RPC Server is Unavailable

I went ahead and looked into Detail.txt to see what is causing the hang.

Baseline Package Id: sql_engine_core_inst_Cpu64, ProductCode: {17531BCD-C627-46A2-9F1E-7CC920E0E94A}, The cached MSI file C:\Windows\Installer\1b04c4ec.msi is missing.
Error: Action “Microsoft.SqlServer.Configuration.MsiExtension.SetPatchInstallStateAction” threw an exception during execution.
Microsoft.SqlServer.Setup.Chainer.Workflow.ActionExecutionException: The cached MSI file ‘C:\Windows\Installer\1b04c4ec.msi’ is missing.
Its original file is ‘sql_engine_core_inst.msi’ and it was installed for product ‘SQL Server 2014 Database Engine Services’ from ‘R:\x64\setup\sql_engine_core_inst_msi\’, version ‘12.1.4100.1’, language ‘ENU’.

To resolve this problem, recover the missing file from the installation media and start setup again.


If you read the information in Detail.txt, it is clear that I have deleted some files from C:\Windows\Installer folder which are needed for SQL Server installation process. This is my lab server and I sometimes do cleanup space. As a DBA, you should never delete files from C:\Windows\Installer folder.

To solved my problem, I used Microsoft’s knowledge base article.

Once I cached the missing files, I was able to move forward and add the feature.

Reference: Pinal Dave (https://blog.sqlauthority.com)

Exit mobile version