SQLAuthority News – Reset Messaging (SMS/Text) Icon Count in Android Jelly Bean

Though, this blog post has nothing to do with SQL, this particular issue has been annoying me for a long time. I use Galaxy SIII updated with Android Jelly Bean. I am a big fan of this phone and I have written an efficiency tip about Android as well here Android Efficiency Tips and Tricks – Personal Technology Tip. Recently it started to give me one very annoying error.

I had recently received a single SMS/Text on my phone. After I read the message the icon did not reset.

Here are few of the things I tried but the icon did not reset. This keeps on confusing me as every time I check my phone, I see one unread Text but when I click on it there was no new message. This pretty much killed my efficiency as I spent more time  checking my message box when there was no new message. It became extremely annoying at times. Here are few of the things which I have done but I got no success.

  • Restart the phone (multiple times)
  • Tried to empty out all the messages from my message box (I did take backup before)
  • Asked my friends to send new messages (more messages than unread count)

All of the above got me no results. There was one option which I knew will for sure fix the issue but I did not want to try that was Reset the Phone to Factor Settings.

After a few trial and error I finally figured out the way to fix the problem.

Go to Settings >> Applications Manager

Now under Applications Manager Click on BadgeProvider. 

Under BadgeProvider click on Clear Data.

As soon as you click on Clear Data and go back to your main screen, you will notice that your Messenging Icon will now reset and will display your current unread message. If your current unread message is zero, it will not show any unread message. In my case I did not restart my phone but couple of users reported that they had to RESTART the phone after above process.

Let me know if you are a victim of this issue and if this instruction are helpful.

Reference: Pinal Dave (https://blog.sqlauthority.com)

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73 Comments. Leave new

  • Thanks! It worked. I was getting really desperate when I stumbled upon your blog.

  • adasokolovic
    June 5, 2014 2:41 am

    I had Samsung Galaxy S3 and that worked for me while it was happening. Now I own LG G2 and I don’t have Badge Provider in my App manager. Not even under another similar name… Do you have an idea how could I make this go away?

    Many thanks

  • Galaxy S2, Android 4.1.2.
    June 9, 2014 12:21 am

    Problem was solved (after restart). Thanks a lot!

  • clearing BadgeProvider data under apps manager and restarting phone does work.. Thanks

  • worked for me as well (without restart)

  • Tried this several times to no avail. Notification still there.

  • Jack P. Villari
    November 2, 2014 10:44 am

    I couldn’t find badgeprovider on my LG Spectrum and I tried several other suggestions and nothing worked. I finally found a solution. I downloaded an app named “Reset unread Sms” and ran that and it cleared the false flag.

  • It worked for me!! Thanks!! I has really tired of opening the messasge app to find no new mesages

  • Thanks Pinal! This worked for my Droid Maxx as well. The only caveat is that on my Droid, the application you refer too is called Badger.

  • Lesley Shuster
    December 29, 2014 2:20 am

    Thanks so much. For an “older” phone user, this saved me a lot of time. Perfect! My techie son was amazed!

  • Mahesar Dabangg khan
    December 30, 2014 4:23 pm


  • Thank you!! I have been fighting with this for days!! Saw many different suggestion..none worked. Yours did!! BTW I have a Samsung Galaxy Rugby LTE. Worked great!

  • On LG Vu F200L mobile… Sms texting icon had disappeared despite doing factory reset

  • I have a Droid 4 and your instructions worked as soon as I restarted the phone. A huge thanks!!!

  • It worked–thank you! The number kept growing and was up to 47. Finally, it is cleared after rebooting. I am very grateful to you for your help!

  • Just to thank you for let me know how to clear the the text message count on my phone.

  • Would not clear message counter until I disabled Badger shut down then restarted phone and activated Badger again.

  • I am having the same issue with my message counter. I have an LG Optimus Exceed II android. I have gone into my applications manager under ALL several times. I have nothing that says Badgeprovider. I have cleared the cache multiple times in my messages and it is still saying i have 1 message when i dont. Any suggestions? Thanks!

  • I am a victim of this issue! Going to try your fix now

  • John Joseph Bovenzi
    August 7, 2016 10:43 pm

    I have a Droid Turbo that was having this issue. I followed other recommendations as to marking my “All Mail” folder emails to “Mark all as read” which didn’t work. I followed the advice on this page along with some more recent information, “BadgeProvider” is called “Badger” on my phone. Did the “clear cache” and restarted the phone and the inbox counter was reset! Thank you!


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