Few days ago, I wrote about SQLAuthority News – Spicejet Complain – Do Not Fly with Spicejet. I had written detail report to them with the name of the airport ground staff.
I got response from them that they investigated everything and it was just normal delay. Everything was good. There were not issue at all. All customers were happy and things went smooth. However they do apologize and can not do anything more to that.
I suggested that it is not true. Nothing was in order and we were treated very bad. The person on phone suggested, well I am wrong and she can not do anything any more. She was not ready to even provide me her full name. I asked her to send me details in writing she has did not considered it.
I am clueless now as they are not ready to give me in writing that there was no problem from their side. They are only verbally suggesting that there were no problems.
I am now seeking legal help in India, any suggestions how can I now take it next level.
Moral of the story:
Do not fly Spicejet.
Reference: Pinal Dave (http://blog.sqlauthority.com)