SQLAuthority News – India Market and Third Party SQL Server Tools

Last week, I had wonderful time attending meeting of small ISV (Independent Software Vendors). Several topics were discussed, but the one topic that caught my attention was the adoption of the third party SQL Server tools. There were around 100+ top level managers who take decision regarding what resources are needed for projects. I had a great time talking to them.

I have delivered a session on the subject “SQL Server – A Scalable Performance Database Platform“. Whenever I receive the right opportunity, it gives me great pleasure to talk about SQL Server. I have been working with SQL Server, and it is interesting to compare it with compete. I personally do not like to put down any compete technology; so I always make sure that I present a balanced view when I have an audience who has the knowledge of different technologies.

We had a very interesting round table discussion where we talked about SQL Server and its related technologies. What was very interesting is that only 8 out of 72 people voted that they use a third party tool for SQL Server. We found out the following reasons behind the rare use of the third party tool.

  • Not supporting to India-oriented paper work (i.e. Purchase Order, Invoice, etc)
  • Lack of local offices
  • Lack of technical support locally
  • No option to pay in local currency
  • Expensive

What was interesting in whole discussion was that the reason of being expensive was placed as last option. Number one reason for why third party tools were not gaining acceptance in local Indian market was the improper understanding of the paperwork. I was very surprised because in this era of Internet and global flat world, the issue of the paper work turned out to be the first and top-most barrier for the acceptance of third party tools in India.

I just found this whole issue very interesting and decided to put them as a blog post here. Let me know if you are interested to know more about the meeting of my presented SQL session.

Reference: Pinal Dave (http://blog.SQLAuthority.com)

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19 thoughts on “SQLAuthority News – India Market and Third Party SQL Server Tools

  1. “What was very interesting is that only 8 out of 72 people voted that they use a third party tool for SQL Server.”

    That is amazing. I for one have been an avid fan of Quest tools for years. I can hardly imagine not having that 3rd monitor dedicated to Spotlight alone. I know everything going on for every instance I administer in one simple console. If I want to dig in deeper, I can do so. I can receive real-time alerts based on criteria I configure. Great tool – best of breed in my opinion.

    Another product I love from Spotlight is Performance Analysis. Other products like LiteSpeed are useful, but not as necessary now that SQL 2008 can compress backups. SQL Watch is also a thing of that past with the new auditing and monitoring features built into SQL 2008.

    At any rate, interesting post. I just fired up a blog of my own regarding SQL Server. I have simply not found enough good information out there for SQL 2008, which I’ve been administering for about a year now.

    Allen

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  2. Hi Pinal,

    Personally I am really very much interested to know more about your session as well as about meeting too. :)

    Thanks for sharing.

    Ritesh Shah

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  3. HI,

    I want to convert my Database version sql server 2005 to Sql Server 2008.

    1. Can ur people tell me how can i do this?

    2. What unknown issues?

    3. Compatibility issues?

    4. Please advise me that convert steps.

    Thanks,
    Nandhu

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  4. @Nandha – my method has been to simply detach the SQL 2005 database, copy the data and log files to their new location, then attach them into your SQL 2008 instance. That not only is the easiest method, but you can always re-attach your SQL 2005 database(s) back into it’s original SQL 2005 instance as a back-out plan.

    I’ve used this method to move SQL 2000 databases to SQL 2008 without issue as well. Works like a charm.

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  5. Hi Allen,

    Your method is absolutely perfect to move database but what about login resides in old server? neither attach/detach nor backup/restore solve this issue. one need to move system databases also in order move their login, jobs etc.

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  6. No, you will want to script out the users and logins and transfer them that way. Users are stored in the master database, and it’s pretty rare that you would want to restore the master database. I do not recommend it. There are many freely available scripts to transfer users and logins, and even to map orphaned users. I will see if I can post my solutions on my blog for this process.

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  7. Hi Pinal, would very much like to get more details on this from you. I worked a lot with vendors to gain some sponsorship for indian chapters in PASS and did not make any headway. Vendors are the primary sponsors of many user groups here in the States and to a large extent in UK also and the response was not encouraging. From what I learnt though – they said their business has to make a conscious decision to expand into Asia if they have to support UGs/customers there. That means understanding the paper work, as you said, and of course planning for revenues and so on. One vendor also made an interesting point – he said lot of businesses have branches in US/Europe while keeping call centers/development centers in India and they do take advantage of vendors in US/Europe.

    Just fyi third party tools are regarded as expensive in US also, not everyone has them but only businesses that can afford.

    Kind Regards

    Malathi

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  8. Malathi,
    If you simply look at the price tag, sure they may seem expensive. But for a tool like Spotlight, where you know everything going on in every instance and database you administer, the savings in time is huge. In other words, it pays for itself in no time at all when compared to having to monitor all that information manually. Sure, these are business tools – you aren’t going to purchase Spotlight for personal use.

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    • Allen, I know!! Where I work we have every tool that Quest has plus a few that Redgate has also. We have over 95 SQL Servers and between 6 DBAs having tools is not a choice. But smaller shops are not that way , I have also worked in a lot of places where they believe the DBA has to set up alerts or other mechanisms to monitor the server off hours, that is why they’d rather afford a DBA than pay for a tool. The majority smaller companies if you ask to pick between paying for a tool and a DBA’s salary would probably pick the latter since a human is more answerable than a tool!!

      Malathi

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    • Malathi,
      Well you have to have a DBA to answer to the tool. With SQL 2008 there are in fact better monitoring tools built in, so I think this will be less of an issue for smaller companies moving forward. 6 DBAs? Wow…. I administered about 120 servers (all with just a default instance though – not my design) all myself – without any 3rd party tools. That was very, very painful to say the least. But I also do consulting work for some very small companies (govision2020.com, tgscom.com, pai.com) and I pretty much demand Spotlight. I can do without Performance Analysis, Capacity Mananger, LiteSpeed, etc. – but I can’t do without Spotlight no matter where I’m at ;-)

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    • Allen, i think how many servers a DBA administers has a lot of factors involved….how many are mission critical is one of them (I work at a healthcare company so our applications are very mission critical and it is impossible for anyone to work on more than one server at a time). I like spotlight too, and I love Performance Analysis for query related issues. But i believe a good DBA has to know how to monitor the server without these things, and it is easy to get very dependant on them. In other words you have to know what DMVs to use, what counters on profiler/perfmon to check and so on if there is a problem, without that you are a tool dependant sort of mechanical person, not a true DBA.

      Just my 2 cents. Hope you plan to make it to the summit. This is my 7th summit. I am looking forward to meeting Pinal this time and all my old friends as always :)

      Malathi

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    • Spotlight is basically a look into all your perfmon counters and DMVs. I can certainly use Redgate’s MultiScript – or in SQL 2008 you can run scripts on multiple instances – but I’m still sold that you need to have one DBA that knows one tool well. I’m a Spotlight fan, no doubt.

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  9. I realize its an old post Pinal and in fact that makes it more interesting as I was wondering if you have witnessed any change in the Indian Market towards the use of third party tools related to SQL Server.

    Like

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